Policies

PAYMENT & TAXES

All prices are quoted in U.S. dollars. Credit Card payment options are available through our website, however international bank transfer can be arranged. Once an order is complete, we will contact the buyer at the email address provided to confirm the shipping address, item details and provide a tracking number for shipping via DHL. All items purchased through Ewa Oceanic Gallery come with a detailed description of the piece and a signed certificate of authenticity.

* Please Note - All transfer fees, currency exchange rates & import taxes must be paid by the purchaser.

* All Art Objects marked "Price On Application" require the customer to contact us via email prior to the purchase of the piece. The price of these select items will be discussed via email correspondence upon which the customer can chose to agree upon the purchase price and shipping options. No $0.00 purchase will be seen as a sale on these items and the the transaction will be made void.

AUTHENTICITY & GUARANTEE

All objects on offer by Ewa Oceanic Gallery are genuine articles from Papua New Guinea. The value and reference to the piece is determined through the artistic quality and condition. We provide all information on the piece as to the best of our ability, however if further information is required, testing and evaluations can be arranged.

SHIPPING & INSURANCE

For International shipping, please Contact Us prior to placing an order to determine costs. Ewa's preferred shipping agent is DHL, orders will be delievered within 3 to 7 business days, a confirmation email with tracking number will be provided.

* Ewa Oceanic Art Gallery does not hold any responsibility or liability for issues involving Customs, damage or duty upon entry into any country. We do not hold any responsibility or liability for any damage or loss occured from the moment the item is lodged with any shipping carrier.

For an approximate cost of shipping via DHL or Air Mail see below.

* Please note delivery will take up to 5 business days. Note: all prices are in USD and subject to change.

RETURNS

If after examining your purchase you are not satisfied you may return the item within 7 business days and a refund will be issued to you via bank transfer. Returned items must be adequately packed and insured against loss or damage at the buyer's expense and must be received in the same condition as when originally shipped. The buyer is responsible for all costs relating to postage and handling of the returned item. Please advise us of your intention to return the article at info@ewaoceanicgallery.com before you make arrangements.

If a deposit / payment has been made to hold a piece for any period of time, the sale of this item is final. No return of funds can be made for any item/s that have been held for a customer for any period of time.

No Exchange of Sold items after any period of time.

For any further information, please contact us directly at info@ewaoceanicgallery.com.